Politte, Quilty & Associates - Supply Chain Specialists

Client Benefit Examples

Customer Service

  • Major improvements from as low as 40 % up to 99 %.  Every client has achieved a minimum 95 % on time delivery and are in the top tier of their respective industries in this performance category 
  • Branded pharmaceutical client rose from 8th to 1st place as top service provider over the life of the project based on annual independent industry survey
  • Generic pharmaceutical client had historically ranked in bottom half of annual independent industry survey on customer service and overall supply chain performance. Four months after project completion was awarded first place ranking in same industry survey
  • Global client identified Operational Excellence business processes and 95 % plus customer service as the most significant contributor to the doubling of sales and profitability through organic growth over life of project

Inventory

  • Reductions ranging from $100 mm to $400 mm ‐ with significant improvements in customer service
  • US pharmaceutical client significantly reduced safety stock resulting in a 30 % improvement in inventory turns and a $5.3 mm bottom line benefit
  • Canadian pharmaceutical client improved Finished Goods turns from 1.7 to 6 with MRP II/DRP implementation and reduced distribution cost to sales ratio from 2.3 % to 1.4 %
  • Specialty chemical client - four-fold increase in turns and cut raw material costs by 65 % resulting in a $4 mm cost saving

Productivity, Capacity and Quality

  • Global specialty chemical client improved global operating productivity by 40 % while simultaneously experiencing 8 % growth. No capital expansion required for the 5 years following project implementation.
  • Procurement time allocated to cost reduction and value analysis from 0.5 hours per day to 3.5 hours per day
  • Cost of poor quality - US pharmaceutical client went from a 2 year average of $40 mm to $16 mm in one year

Performance metrics

  • Supplier on time delivery performance improved from low of 65 % to > 95 %
  • Item master data accuracy from mid - 80 % to > 98 %. Inventory record accuracy from 40 - 60 % to 99.8 %
  • Production Plan performance improvements from low of 35 % to 98 %

 

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